Head of Facilities



Administration, Operations
Posted on Thursday, October 5, 2023

Position: Facilities Manager

Company: Soundspace

Location: Flexible/Remote

About Soundspace:

Soundspace is an exciting platform in the thriving intersection of technology and music. Our mission is to empower the creative middle class. We are devoted to revolutionizing how creators, producers, and consumers engage with the music business, providing a framework for a sustainable and thriving industry. We are passionate about democratizing the creative industries of the world through affordable, reliable, and professional creative spaces.

Job Description:

Soundspace is in search of a Facilities Manager who thrives in ensuring the seamless functionality and high standards of facilities in a rapidly evolving environment. With a focus on operations, I.T. installations, construction, upgrades, soundproofing, and quality assurance, the Facilities Manager will play a critical role in shaping the physical spaces that enable Soundspace to revolutionize the music industry. Reporting to the Head of Operations, the candidate will bring experience and insights to optimize and manage facilities operations. Both full-time and fractional candidates are encouraged to apply.


  • Oversee all aspects of facilities management, including maintenance, safety, space planning, and resource allocation.

  • Lead the implementation and maintenance of I.T. installations and ensure they align with Soundspace’s technological needs.

  • Manage construction and upgrade projects, ensuring they meet established quality standards and are completed on schedule and within budget.

  • Implement soundproofing solutions that enhance the acoustic environment for optimal music production and collaboration.

  • Develop and enforce facility policies and procedures to ensure compliance with regulatory requirements and best practices.

  • Coordinate with vendors and contractors to manage services such as cleaning, security, and utilities.

  • Conduct regular facility inspections and assessments, and address any issues in a timely manner.

  • Manage the allocation and maintenance of office spaces, studios, and equipment.

  • Collaborate with the operations team to optimize facility-related budgets and expenditures.

  • Provide regular reports on facilities operations, projects, and expenditures to the Head of Operations.


  • Minimum of 5 years of experience in facilities management, preferably in the tech or music industry.

  • Demonstrated experience in managing I.T. installations, construction projects, and facilities upgrades.

  • Knowledge of soundproofing techniques and acoustic optimization.

  • Strong understanding of health and safety regulations, building codes, and compliance standards.

  • Exceptional project management, problem-solving, and decision-making skills.

  • Excellent communication and interpersonal skills.

  • Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

What We Offer:

As a part of Soundspace, you will be a key player in revolutionizing the music industry. While this position does not offer a salary, it offers equity compensation, giving you a stake in the company’s growth and success. Here, your expertise will directly contribute to the creation of spaces that nurture creativity and innovation in the world of music. Our commitment to diversity, inclusion, and fostering talent is fundamental.

How to Apply:

Candidates are invited to submit their resume, a cover letter explaining their interest in the role, and any relevant work samples or portfolio pieces. Please submit your application through our online portal here and send an email to richard@soundspace.co ; we will reach out directly if we are interested in scheduling an interview.

Join Soundspace and take part in redefining the music industry landscape!


Example KPI’s for the role:

  1. Operational Uptime: Maintain an operational uptime of 99% or higher for all critical facilities, systems, and IT infrastructure.

  2. Maintenance Compliance: Ensure that 95% of all scheduled maintenance activities are completed on time and within budget.

  3. Energy Efficiency: Achieve a X% reduction in energy consumption per square foot over the next 12 months through energy efficiency improvements.

  4. Project Completion Rate: Ensure that Y% of construction and upgrade projects are completed within the planned timeframe and allocated budget.

  5. Incident Response Time: Respond to and resolve 90% of facility-related incidents or emergencies within Z hours of being reported.

  6. Soundproofing Standards: Ensure that all music studios meet or exceed industry-standard soundproofing specifications, as measured by decibel levels.

  7. Vendor Performance: Establish and track performance metrics for vendors and contractors, aiming for a satisfaction rating of X or higher on a scale of 1 to 10.

  8. Space Utilization: Optimize space utilization to achieve a utilization rate of Y% or higher across all facilities.

  9. Compliance and Safety: Ensure 100% compliance with health, safety, and building regulations, with zero major infractions or penalties during the year.

  10. Budget Adherence: Maintain facilities expenditures within X% of the annual budget, optimizing costs without compromising quality or functionality.

  11. User Satisfaction: Achieve an average user satisfaction score of Y or higher, as measured through quarterly surveys, for facility environment and amenities.

  12. IT Infrastructure Reliability: Maintain network uptime of 99.9% or higher and resolve at least X% of IT-related issues within 24 hours.


Average Day for a Facilities Manager:

8:00 AM: Arrive at the office and conduct a quick walk-through of the facility to ensure everything is in order.

8:30 AM: Review emails and work orders. Check the facilities management system for any new maintenance requests or incident reports.

9:00 AM: Attend a morning meeting with the operations team to discuss any ongoing projects or issues related to the facilities.

10:00 AM: Monitor the performance of critical systems such as HVAC, lighting, and IT infrastructure, ensuring that they are operating efficiently.

11:00 AM: Meet with vendors or contractors who are on-site, discussing the progress of any ongoing construction or upgrades.

12:00 PM: Lunch break.

1:00 PM: Conduct a soundproofing assessment in the music studios to ensure optimal acoustic conditions.

2:00 PM: Review and update the preventive maintenance schedule. Make arrangements for any upcoming maintenance activities.

3:00 PM: Address any facilities-related issues that have been reported by staff, coordinating with the IT team if necessary.

4:00 PM: Work on budget analysis for facilities operations, looking for ways to optimize costs.

5:00 PM: Plan tasks for the next day, and review performance against KPIs for the day.

5:30 PM: End of the day.

Average Week for a Facilities Manager:


  • Set the week's goals and priorities.

  • Review maintenance schedules and make arrangements for the week.

  • Check inventory levels of maintenance supplies.


  • Conduct safety inspections and ensure compliance with regulations.

  • Meet with the Head of Operations to discuss ongoing projects and budgetary concerns.

  • Work on any ongoing facility upgrade projects.


  • Focus on energy efficiency initiatives, analyzing energy consumption data.

  • Meet with an acoustic consultant to discuss soundproofing improvements.

  • Conduct user satisfaction surveys regarding facility amenities and environment.


  • Continue addressing maintenance requests and incident reports.

  • Review vendor and contractor performance and provide feedback if necessary.

  • Coordinate with the IT department regarding IT installations and their maintenance.


  • Complete weekly report on facilities operations, including KPI performance, and submit to the Head of Operations.

  • Attend a wrap-up meeting with the operations team to review the week’s achievements and challenges.

  • Assess the week’s activities and set preliminary plans for the following week.

Please note that a Facilities Manager’s role can be dynamic and may require flexibility in daily and weekly tasks based on urgent maintenance issues, project timelines, and company priorities. Proactive planning, attention to detail, and effective communication are key attributes for success in this role.